Privacy Policy

1. Who We Are

Khuluma is an AI-powered legal guidance service for South African workers facing dismissal disputes. We operate the website at molokolabs.com.

For any privacy-related queries, contact us at: privacy@molokolabs.com

2. What Personal Information We Collect

We may collect and process the following personal information:

• Your email address (when you purchase a report via Paystack)
• Details about your employment and dismissal (entered during the assessment)
• Payment transaction references (processed by Paystack — we do not store card details)
• Basic usage data (via Vercel Analytics — anonymised)

3. Why We Collect Your Information

We collect your information for the following purposes:

• To generate your personalised AI legal assessment and report
• To process your payment securely via Paystack
• To deliver your report and any related correspondence
• To improve our service and fix technical issues

4. How We Store Your Information

Your assessment responses are processed in real time and are stored temporarily in your browser's local storage on your device. They are not permanently stored on our servers.

Your email address and payment reference are processed by Paystack, which is a PCI-DSS compliant payment provider. We do not store your card details.

We do not sell, rent, or share your personal information with any third party for marketing purposes.

5. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at privacy@molokolabs.com

6. Information Regulator

If you believe your personal information has been misused, you may contact the Information Regulator of South Africa:

• Website: www.inforegulator.org.za
• Email: inforeg@justice.gov.za
• Tel: 010 023 5207

7. Cookies and Analytics

We use Vercel Analytics to collect anonymised usage statistics. This does not identify you personally and does not use tracking cookies. No consent banner is required for anonymised analytics under POPIA.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Legal Disclaimer

Khuluma provides AI-generated information for educational and informational purposes only. Nothing on this platform constitutes legal advice or creates a lawyer-client relationship. Always consult a qualified South African labour lawyer before taking legal action.